Technical Delivery Apprentice Review

Technical Delivery Apprentice Providing support and assurance to Network Services – both the LAN & WAN technologies Composing reports on various projects and designing network diagrams Carrying out assurance on both front and back end devices, running tests and compiling reports to present the outcomes Providing support to the Technical Delivery Expert in order to ensure day to day and long term strategic goals are met

MTA Networking Fundamentals MTA Security Fundamentals MTA Server Administration Fundamentals Functional Skills in ICT Level 2 City and Guilds Level 3 Diploma in ICT Systems and Principles City and Guilds Level 3 Diploma in ICT Professional Competence

I really enjoy my programme. I work with very knowledgeable people who help me every step of the way and are fun to work with. It exceeded my expectations, and I now have a good understanding of the fundamentals in my role.

TfL really value their apprentices and ensure that we are well looked after. They also have regular catch ups with senior members of staff, who provide support and ensure that we are getting the best we can get out of this.

The programme is well organised, as I have weekly 1-1 sessions with my manager who provides training and lets me work independently on furthering my knowledge.

I feel that I have been provided excellent support from my training provider and although I do not have the same assessor anymore, I can still contact him and ask for support or guidance and he will help me as much as he can.

My employer provides excellent support for me within my role. My manager ensures that I get the best out of all opportunities that come my way. Members of my team also support me by taking time to sit down and explain things to me in a non-technical way so that I can understand the concept and grasp the knowledge to understand it more technically.

For an apprenticeship I feel that I am paid a really good salary with extra benefits such as a staff oyster card. This helps me ensure that I pay my monthly costs and still enable me to put some money away.

There are lots of events that are outside of work. TfL have event days at their museums, whereby families can come along and see the history of TfL. They also hold events at bus garages so people can see what it is like inside a bus garage and understand what goes on. There are also the usual socialising on a regular basis, and members from the department go out for drinks on a Friday.

Yes

TfL is by far the best company I have worked for. They highly value and look after their staff and I feel that I always have someone to speak to if I have any problems. There is so much opportunity in TfL and it is so dynamic, with various projects underway. No day is the same here at TfL and I really love that. It is undoubtedly the best opportunity I've ever received.

My advice would be to just try your best and apply for the role that you feel is most suitable for you. The apprenticeships get a lot of applicants and it is a tough process but just give it your best efforts and focus and you will get it. Once you are in, it opens up a world of opportunity for you; learning by an expert's side provides knowledge and experience that you will not get from sitting in a University Lecture all day.