IT Support Engineer Review

Having done software testing for 6 months, I've now moved on to a IT support role for one of our space sector clients. My daily tasks range from updating security software on our systems, system backups, Software/Hardware auditing, building computers, and a whole range of adhoc requests from office staff and external clients.

Due to the nature of CGI (being a project based company), you have the opportunity to work on lots of different projects which give you exposures to the types of work being carried out by CGI. In my 2.5 yrs with CGI, I've worked as a Software Tester, Sales Bid Team Assistant, Project Management Office Assistant, Hardware Engineer, and now an IT Support Engineer. You will build up a whole range of skills whilst getting the right exposure to clients. You can even go on external training courses all paid for by CGI, which you can add to your CV !

I've really enjoyed my time on the CGI Degree Apprenticeship Scheme as it allows me to gain a fully paid for Degree in IT and Business Management, whilst being able to work on real projects at CGI the other 4 days a week. CGI really do care about helping you become the best version of yourself and will assist you in building the career you want. The added benefit of being in a project based company is that if you don't like one project, you can always try out something different until you find the role that suits your interest. The possibilities are endless !

From day 1, you are part of a real team working on a real project, meaning everything you do contributes to the success of our clients. You are counted on by your team members, which gives you a real feeling of being acknowledged and recognized. You also get feedback from work you have completed and get regular appraisals from you career manager.

The scheme is really well organised, and the training provided is fantastic. From the start, you are assigned a 'Buddy' who you can go to for help or advise, as well as a work-based mentor to provide you work based support. You spend one day a week at university and the other 4 at work; this works quite well as you get to experience university life like normal full-time students, but also gain valuable work experience at the same time.

The university tutors are all experts in their field, and provide you with all the help and support you need to do well at university and the work place. They are great at supporting students at an individual level, and provide good guidance and advice when you face any issues, either at university or work.

CGI understands that you are students, who are juggling work and university side by side which can be a very difficult thing. They are very supportive of giving you the help with your studies, and give advice on how best to manage your work and studies. They are very helpful with any issues you have. After all, they are investing in you and your future within the company and want you to have the best experience possible.

Travel to client sites is paid for, as well as the food and hotel costs. Salary is competitive, and rises as you progress through the scheme.

You can get involved in many activities outside of the work place, which CGI fully supports. You can take part in voluntary events in the community or become part of the sports and social clubs in your office.

Yes

You get a fully paid for degree as well as the opportunity to work alongside industry experts to help build your knowledge. You also get a salary and other company benefits to help excel your career in business & IT.

Do your research into CGI before the interview process. CGI want to know that you're genuinely interested and need to know that they are investing in the right person. On assessment days, just be yourself, and ask as many questions as you can. This will help you make an informed decision about whether CGI is the right place for you !