Rating

7.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • On a day to day basis I am employed as a sales associate on the shop floor. However, by being a part of this programme I receive additional training sessions as well as extra exposure and opportunities to meet various people throughout the whole of the Harrods business

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt such a wide variety of extra skills as well as develop existing ones. The training provides us with skills on being successful selling and interacting within a luxury retail environment. By having exposure to more areas of the business and the opportunity to undertake additional projects my confidence and inter-personal communication skills have significantly developed.

    10/10

  • 3. To what extent do you enjoy your programme?
  • Occasionally routinely being on the shop floor can be a little boring and mundane, however by having the option to undertake more projects, meet with various people and have training my days are much more interesting and purposeful.

    9/10

  • 4. How valued do you feel by Harrods?
  • I feel that Harrods is a great employer to work for. We always have support should we want it and there are countless opportunities to move and develop around the business.

    10/10

  • 5. How well organised/structured is your programme?
  • We do receive a timetable of our trainings, however they are often very sparodic and intermittent and can often be cancelled/rearranged due to the hectic schedules of some of the individuals who are leading our trainings.

    5/10

  • 6a. How much support do you receive from your training provider?
  • If we ever require support or guidance, I know that I can contact my training provider.

    9/10

  • 6b. How much support do you receive from your employer?
  • Should we ever want any additional opportunities to develop, there are countless ones at our disposal

    9/10

  • 7. How well does your salary/package meet your costs?
  • Living in London is always expensive and having to move away from home at 18 years old for the programme and start to live in London was difficult. I feel that we are paid very well for the programme that we are on, however London life is always expensive especially for the wage I am on coinciding with living without parents.

    6/10

  • 8. Are there many opportunities outside of work?
  • There are not as many opportunities outside of work as I would have liked due to the nature of working shifts on an irregular schedule.

    4/10

  • 9. Would you recommend Harrods to a friend?
  • Yes


  • 9b. Why?
  • Great employer who provides plenty of opportunities to develop and progress within a very supportive environment. Additionally the experience that you get by being employed by Harrods is second to none.


  • 10. What tips or advice would you give to others applying to Harrods?
  • Ensure that it is certainly something that you want to do as it is hard work and a demanding job role alongside the expectations of the programme. However if it is something that you want, I couldn't think of a better place to receive this training and experience of a retail business.


Details

School Leaver Programme

Customer Service

Central London & City

June 2016


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