Service Analyst Review

Job Title: Service Architect Daily Tasks: Tasks change daily depending on the project normally I speak to service teams making them aware of new projects that are coming into support. I also ensure all the details of the project are recorded so that the service teams will be able to the support the project when it has gone live. Currently working on 5 different projects ensuring the key service information and handover is in place before Go live.

Since joining CGI I have developed more than I thought possible. The job allows for development and visibility from senior members whilst support is always available if required. Whilst not only completing a degree, gaining valuable work experience also completing a QA apprenticeship and have training booked for professional qualifications. I can not stress enough the amount of experience and development that the SDP program within CGI can provide therefore would encourage anyone to apply.

Personally I learn by doing and therefore enjoy working more than the university side of the program. However the entire program will provide a great opportunity to view both the academic and real life side of business.

Very - I have been nominated and won two awards whilst working for CGI and my manager recognises the amount of work and effort. Overall I would suggest you get as much out as you put into the job and university.

Good structure with university. Personally I use weekends to complete any assignments and therefore focus fully on work during the week.

On the job experience. Lots of support at university the teaching staff are always happy to help and answer questions.

Never had any issues with support if you have a question everyone is happy to help. At CGI you are given a line manager (On your project) and a carrier manager for developing towards your goals. Also you get a buddy (someone who is on or has done the program) and a senior mentor to assist with university assignments.

Everyone will always comment badly on salary however you have to remember that CGI is paying for a degree. All expenses are paid within a couple of days and personally I did not relocate to reading allowing to save. When joining I was worried to ask about the salary and possible increases however I now know that it is normally reviewed yearly and increases through the years on the program.

Communication around outside activity's is regular.

Yes

SDP gives the following advantages: Paid degree Opportunity to work and study Share profit program Experience

At the interview I would suggest the following: Know about the competitors of CGI In group activity's ensure you speak and offer constructive justified ideas whilst not taking over the team. Ask lots of questions Make contact with the resourcing team early (They honestly don't mind) this way you can know what to expect on the day.