1. Please give an overview of your role and what this involves on a day-to-day basis:
At Aon I work as a Backup Technician in the UK Property FAC team. I create slips for the brokers in my team, process them into our system and then send out the contract documents to the client. I am responsible for my own accounts and need to make sure that certain deadline are met.
2. Have you learnt any new skills or developed existing skills?
So far i have passed my IF1 exam which going towards my CII qualifications. On top of that I have developed an understanding of the Insurance Industry and how it works by attending courses like the Reinsurance fast track course. I felt that this course helped me and has enabled me to understand my role better on a daily basis, which therefore allows me to do a better job.
3. To what extent do you enjoy your programme?
I find my day to day work interesting; dealing with all sorts of different account with different clients and also different problems every day helps keep me on my toes and keeps me learning. I couldn't of asked for a better team at Aon, they're all so welcoming and they have helped my settle in from day one.
4. How valued do you feel by Aon?
Coming into a massive company like Aon you feel very insignificant however as I have eased into my role here I now feel like a valued member of the team who contributes and does their bit for the team. My manager appreciates my hard work and lets me know it. I have also received recognition of my hard work by my floor when I received an Aon star for passing my first insurance exam.
5. How well organised/structured is your programme?
I was really impressed with the start of my apprenticeship scheme here at Aon. It started with a two week training course that all the apprenticeships attended, which allowed us all to get to know each and to begin networking straight away. It also allowed us to learn a little more about the structure of the scheme so that we all had an idea of what was to come later that year. I think ever since I have started working in the office there has been a lack of support from the scheme leaders which has been disappointing.
6a. How much support do you receive from your training provider?
I feel like the support from the training provider has been one of the negatives of the Aon Apprenticeship scheme. I'm rarely contacted or updated from those in charge of the scheme and I don't feel as supported as I think I should do. There doesn't seem to be a organised plan for me as an apprentice, I would like to be informed of training days and future exams well in advance rather than last minute.
6b. How much support do you receive from your employer?
I feel a lot more supported by my employer. My manager is always there to help me if I have a problem or if I am confused. I am also fully supported through exam periods by my manager as he allows me to have study leave so that I have time to revise and do the best that I can. I also feel that if I ever had a problem, I would feel completely comfortable telling HR or talking to someone about it.
7. How well does your salary/package meet your costs?
Mu current salary doesn't meet my costs of working in London. Travel, social and daily costs in London are very high and I don't feel like my wage covers those costs well enough. However, Aon do offer some help in this subject as they offer an annual loan for employees to pay for their annual train/travel ticket to go to and from work, which helps those who are not able to afford a season travel ticket.
8. Are there many opportunities outside of work?
There are loads of opportunities outside of work to socialise and network internally and externally. There are annual client events which are very useful to build your network and to get to know some more interesting people that work in the industry. Aon also have their own 11 aside and 5 aside football team that I try to get involved in when I can, again this is a great opportunity to meet new people and build your network.
9. Would you recommend Aon to a friend?
Aon is a huge company and one of the best at what they do. There are many opportunities available for anyone to have a great and successful career in insurance. Aon looks after its employees and supports them through their careers from the first day. Hard work does go unnoticed as Aon employees are rewarded for their hard work through the Aon stars scheme.
10. What tips or advice would you give to others applying to Aon?
In regards to the application process and interviews I would advise anyone applying to Aon to simply be confident and be you, pretending to be someone else isn’t going to benefit anyone. Also when you’ve started your actual role at Aon make sure you’re open to anything, whether it is sports teams, client events or internal events, it’s so important to build your network and you will be given opportunities to do so.
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