RFS Manager at IBM

Start Date:
2015
Location:
Southbank/ Waterloo
Programme Type:
Apprenticeship - Higher Level (Level 4/5)
Salary:
£15,000 annually
Review Date:
February 2016

Connect with IBM

Review Score

9.0/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

I enjoy being an RFS Manager as I have learnt a lot about the business, working in an account and how to perform RFS daily activities, which consists of Pricing using spreadsheets, rate cards and online pricing tool; correct/adjust CN's; in charge of task ID and keeping IA review tracker and RFS tracker up to date; calls with the client and replying to client e-mails resolving their queries; follow an RFS through approvals process from CM and PE ( and send for PTI approvals if necessary); converse with TSMs to be aware of latest update of RFS' in solutioning and/or resolve technical/price issues with RFS' in proposal development stage; ensure all parties that require signed/countersigned copy of RFS receive it; and keep Delivery updated when an RFS has been approved by the client.

2. Have you learnt any new skills or developed existing skills?

9/10

I have developed my skills with Microsoft Office whilst also being introduced to client interactions which helps improve my communication skills as a whole either that be written, or verbal. I have also had the chance to do external learning such as First Aid at Work course. Not only is this extra knowledge but I feel like I can give something back to the company. As its still in the start of my apprenticeship, I know there are many opportunities out there and I hope I will be able to learn and develop even more skills that are required in the business.

3. To what extent do you enjoy your programme?

10/10

My team is extremely nice and they are very supportive as I am an apprentice. They always make sure i understand clearly what I am meant to be doing and they are willing to explain anything I am not sure about. Everyone in IBM tells you to keep asking because the question you have, probable someone else wants an answer to that too!

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4. How valued do you feel by IBM?

9/10

My task manager and colleagues have been supporting me from the start and I am praised by many when I complete a project. Also, as an IBMer you are treated equally as anyone else despite their job role in the business. You don't feel intimidated if you contact some one who is in a higher position than yourself. But obviously, like in all companies, the more activities you get involved in and the bigger your impact, then the more recognised you will become in the company.

5. How well organised/structured is your programme?

9/10

Its well organised with your first line manager supporting you all the way and turning to them even for the smallest of issues. You are also provided with a mentor who is preferably someone who is on the same course as yourself and a sponsor who helps you to enhance your network within the company.

6a. How much support do you receive from your training provider?

5/10

The college we are enrolled to don't really get involved in our work as much as we have a lot of support from our employer so we don't really need them . However, the few times I've had the odd question for them, they replied to me quickly and concisely. hey always make sure that we are informed that they are available to help us.

6b. How much support do you receive from your employer?

10/10

Whilst everyone at IBM is willing to help you out, your fist line manager is the most easily accessible and most likely to be able to help you. All you have to do is call them or just drop them an e-mail and they will get back to you asap with whatever help it is that you need; either the support is regarding your job role, potential career pathor even your personal life. They are some one you can trust!

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7. How well does your salary/package meet your costs?

10/10

All travel costs/expenses are returned to you. Just remember to add them to the tool! Also, for an apprentice the salary is very good, considering the company also pays for your courses.

8. Are there many opportunities outside of work?

9/10

There are many communities and clubs around the country where IBMers get together to socialise and have fun outside of work; there is a club for everyone!Name it and you have it !

9a. Would you recommend IBM to a friend? *

Yes

9b. Why? *

As well as IBM being supportive in your education, IBM has the best culture and values I have ever experienced in an office environment.

10. What tips or advice would you give to others applying to IBM? *

Be yourself! And don't worry if you haven't studied business or I.T before, you will be taught all that you need to know to perform your role!

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