IT Support Apprentice Review

Assisting others working through projects. Completing e-learning via bud, qa and interskill. When its my turn I take on helpdesk duties for the week which includes solving tasks and incidents.

More computing knowledge and problem solving skills.

I enjoy the content, however the program length is needlessly long.

It is organised to a decent standard, however sometimes the content is released late, resulting in me rushing through it to complete it in time.

I don't require any support from my employer for my apprenticeship but I know if I needed it, I would get it.

The support is at a decent level because we have dedicated providers and support leaders, however responses are inconsistent at times.

I have received minimal training that actually relates to my role. Only one module has been relevant so far.

There are apprentice council opportunities but there is not many social or sport teams advertised outside our team.

Yes

Brilliant working environment and culture, plus a very supporting team!

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