Buisness administrator Review

by Howdens

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am in charge of business administration and development in my depot. It is my job to make and take calls, book surveys and find new business for the company. I speak to customers daily. I also have to create emails and texts to attract business

10/10

2. Have you learnt any new skills or developed existing skills?

On my apprenticeship I learn how to be a warehouse operative. these skills I developed helped me in my promotion to business admin. I learnt how to handle customers and there complaints, how to develop relations with customer to increase business and also the inner workings of the depot.

10/10

3. To what extent do you enjoy your programme?

I thoroughly enjoyed my programme, the inhouse learning was new to me but it worked perfectly well alongside my work. Didac provided an enjoyable and comprehensive learning programme which supported me in every way.

10/10

4. How well organised/structured is your programme?

It was very well structed and allowed me to develop alongside my everyday work. When it came to my EPA I had all the knowledge and learnings necessary to complete my EPA.

10/10

5. How much support do you receive from your employer?

I received the perfect amount of support and my training provider was always on hand to answer any questions I had. They also helped tweak my answers where necessary.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I received the correct amount of support. They were always there when I needed them and answered all my questions.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My qualification gave me the right skills to be able to gain a promotion within the depot. It provided the correct stepping stone to showcase my skills.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes, there are work events that we can sign up for. These include a rounders day, certain special events when targets are hit and also team days out.

10/10

9a. Would you recommend Howdens to a friend?

Yes

9b. Why?

Howdens is the first company where I have felt wanted and have also felt that the company wants me to succeed. Within my first two years I have already done so much which I though I'd never achieve within my working life. It is a brilliant place to work.

10. What tips or advice would you give to others applying to Howdens?

Make sure you are ready to be adaptable to any situation and also welcome any challenge with open arms. Also always ask your team members as many questions as possible. They're all full of important and obscure knowledge that can help you in your day to day work!