Business developer Review

by Howdens

Best Apprenticeship Employer

Rating

6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Uploading/chasing leads, serving over the counter, answering inbound calls, making outbound calls to the account base, sending promotions out via email and text etc, picking up emails, ensuring QA issues are uploaded. Overall managing customer enquiries.

8/10

2. Have you learnt any new skills or developed existing skills?

I have learnt many skills, general confidence, customer service, MS, people skills etc

9/10

3. To what extent do you enjoy your programme?

I thoroughly enjoyed my apprenticeship, I did not enjoy the length it took to complete it as my trainer was pretty incompetent when it came to turning up for visits etc. Howdens were brilliant though.

6/10

4. How well organised/structured is your programme?

Lacked communication, from both Managers and the trainer I had. The work itself was pretty straightforward.

5/10

5. How much support do you receive from your employer?

I did get sufficient support from my employer, sometimes I think it was forgotten that I was only an apprentice but overall was adequate.

5/10

6. How much support do you receive from your training provider when working towards your qualifications?

My trainer was decent in terms of any questions I had she would answer as quickly as she could and was normally accessible over the phone etc.

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

To be honest I don't think much came from the training/programme it was down to gaining experience through the depot/colleagues helping me through.

2/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

To my knowledge, not really. As a depot we occasionally go for a drink after work, I know Howdens do a rounders day as well as go karting etc.

5/10

9a. Would you recommend Howdens to a friend?

Yes

9b. Why?

Howdens is a brilliant company to work for, the benefits are outstanding. As a company they do look after you. The only thing I would say is working a Saturday but at the moment is only a half day which is okay.

10. What tips or advice would you give to others applying to Howdens?

To be open-minded. Like any company there are good things and there are bad but overall the good outweighs the bad.