Housekeeper Review

by Whitbread

Best Apprenticeship Employer

Rating

5.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Cleaning guests bedrooms and bathrooms on a daily basis and making sure they are up to brand standards for the guests, there are job of the day tasks we need to complete daily, take lost property to reception and talk and be professional to the guests around us.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have become more confident in myself, help out the team, talk to guests and interacting more.

    7/10
  • 3. To what extent do you enjoy your programme?

    • I do enjoy it but sometimes i get stressed out with it and want to quit it as i don't know what i want to do for a career in the future, trying to then find the time to do the work.

    5/10
  • 4. How well organised/structured is your programme?

    • i reckon it is pretty good as i know where to find things

    5/10
  • 5. How much support do you receive from your employer?

    • quite a bit when i am stuck she helps me, if i need more information then she will help me and send me links to where i can find the information, if things get to much for me she will sit down with me and talk with me

    6/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • sometimes i would like more help with things but i do manage to do them on my own

    6/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • i don't feel like it does, i have learnt new things for my role that i didn't know but learning more about some things relating to my job does help

    5/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • no just Christmas when we get together and have a meal or a bit of fun as a team.

    3/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • understanding, great discounts when working there, great opportunities for the future, great support network.

  • 10. What tips or advice would you give to others applying to Whitbread?

    • i don't know

Details

Level 2 Apprenticeship

Hospitality Management

Norwich

March 2024

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