Deputy hotel manager Review

My role as a deputy hotel manager involves overseeing daily operations across multiple departments, starting from housekeeping reception, bar restaurant in kitchen. I make sure we run a safe and compliant business day to day.

I have developed most of my existing skills by going on this apprenticeship. And they have also developed new ones. Some of the new skills that I can say developed are: Running my own duty manager development days based on the workshops I’ve been to during my apprenticeship. How to speak to my team in a better and clearer way. How to deal with and resolve difficult situations.

I have enjoyed the programme to the extent that I joined a work stream in my region that promotes apprenticeships and supports the apprentices. I have organised career days. And also, I even thought about becoming a lifetime coach once or twice.

I think it’s pretty well structured.

I received all the support that I need from my employer

Our training provider, and my lifetime coach have been very supporting

I think my qualification helped in a way that it prompted a lot of reflection And has made me look more in-depth to sides of the business as I wasn’t fully aware of how they are impacting me in my role

We do have a lot of social and professional networking events and are usually like to participate. I have valuable insight by going to the events and also sharing and discussing ideas.

Yes

Because I have worked for nearly 10 years for this company, so must be for a reason. But besides, that , what I love, the most about working, here is the fact that the company promotes diversity and inclusion and also provides equal opportunities.

The advice I would give them would be to wait for their opportunity to come up as it might be sooner than they think.