Deputy hotel manager Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role as a deputy hotel manager involves overseeing daily operations across multiple departments, starting from housekeeping reception, bar restaurant in kitchen. I make sure we run a safe and compliant business day to day.

10/10

2. Have you learnt any new skills or developed existing skills?

I have developed most of my existing skills by going on this apprenticeship. And they have also developed new ones. Some of the new skills that I can say developed are: Running my own duty manager development days based on the workshops I’ve been to during my apprenticeship. How to speak to my team in a better and clearer way. How to deal with and resolve difficult situations.

10/10

3. To what extent do you enjoy your programme?

I have enjoyed the programme to the extent that I joined a work stream in my region that promotes apprenticeships and supports the apprentices. I have organised career days. And also, I even thought about becoming a lifetime coach once or twice.

10/10

4. How well organised/structured is your programme?

I think it’s pretty well structured.

10/10

5. How much support do you receive from your employer?

I received all the support that I need from my employer

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Our training provider, and my lifetime coach have been very supporting

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I think my qualification helped in a way that it prompted a lot of reflection And has made me look more in-depth to sides of the business as I wasn’t fully aware of how they are impacting me in my role

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We do have a lot of social and professional networking events and are usually like to participate. I have valuable insight by going to the events and also sharing and discussing ideas.

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Because I have worked for nearly 10 years for this company, so must be for a reason. But besides, that , what I love, the most about working, here is the fact that the company promotes diversity and inclusion and also provides equal opportunities.

10. What tips or advice would you give to others applying to Whitbread?

The advice I would give them would be to wait for their opportunity to come up as it might be sooner than they think.