Rating

8.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Manage employees, assign tasks, organise work, dealing with complaints, stock check, staff training, resolving staff issues, encourage team to work together.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt a lot since I started the course. I've not only learnt how to deal with everyday tasks and obstacles but I gain more confidence. I understand how business operates.

    10/10

  • 3. To what extent do you enjoy your programme?
  • 10/10

  • 4. How well organised/structured is your programme?
  • In my opinion it's well organised and structured.

    10/10

  • 5. How much support do you receive from your employer?
  • Well my employer stays neutral if it comes to the course but my new General Manager doesn't like the fact I'm on the course and has all ready told me that there won't be a job for me after completing the course.

    1/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I receive high level of support from my course couch. If I get stuck or struggle with any topic I feel comfortable to ask for explanation and it's given.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Definitely

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No

    5/10

  • 9a. Would you recommend Whitbread to a friend?
  • No


  • 9b. Why?
  • Whitbread was amazing company to work for but things has changed and unrealistic expectations have been put in place. Employees are overwhelmed, overworked, not heard or taking seriously if they complain any wrongdoing.


  • 10. What tips or advice would you give to others applying to Whitbread?
  • I you would like to work at this company chose to work at the hotel not at any restaurant.


Details

Level 3 Apprenticeship

Bar and Waiting

Manchester

March 2024


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