Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role involves meeting and greeting guests, check in/check out guests, handling complaints , answering phone calls, answering emails, taking payments, making reservations and making sure reception area is clean and tidy .

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learned new skills such as communication skills, how to interact with people, using technology, how to exceed expectations and also i have built up my confidence.

    10/10
  • 3. To what extent do you enjoy your programme?

    • 10/10
  • 4. How well organised/structured is your programme?

    • 10/10
  • 5. How much support do you receive from your employer?

    • 8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Non so far .

    2/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • Great place to start your career, inclusive environment and you enjoy working and meeting new people.

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Be confident, further develop your skills/knowledge using apprenticeships provided.

Details

Level 2 Apprenticeship

Customer Service

Yeovil

March 2024

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