Housekeeper Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Cleaning rooms after guests check out, refiling consumables. Keeping public areas clean and at a good standard. Reporting any broken/damaged items Linen control

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Customer service. Legislations How business works

    10/10
  • 3. To what extent do you enjoy your programme?

    • I am really enjoying the programme

    10/10
  • 4. How well organised/structured is your programme?

    • It is organised / structured well

    10/10
  • 5. How much support do you receive from your employer?

    • Lots of support

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots of support, she calls and checks in regular. Comes to my place of work.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Has made me feel more confident More understanding on why things are done

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    10/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • It's good place to work

  • 10. What tips or advice would you give to others applying to Whitbread?

    • To go for it

Details

Level 2 Apprenticeship

Customer Service

Rainham, Greater London

March 2024

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