Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • As receptionist you looking after guest from check in at arrival till they depart . Answer emails and phone calls from potential guests. As DHM I am looking after my team by doing the payroll, rota , order consumables and organise day by day work around the clock. A bit of everything

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes , I did . I started in reception and progressed to a Deputy manager position in just over two years it’s a big step. With my direct superiors in line support and training I grew in confidence. A big part of my development it was of course Apprenticeship program too

    9/10
  • 3. To what extent do you enjoy your programme?

    • All amazing, easy to use , right help

    9/10
  • 4. How well organised/structured is your programme?

    • You get all support you need from day one . All is well organised

    10/10
  • 5. How much support do you receive from your employer?

    • I get time and guidance

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My trainer was always helping when I needed, I am not the most experienced on online learning but I receive all support needed

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It helped me with my confidence to apply for the new position andI feel more prepared and more knowledgeable

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    8/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • It’s a great company to work for

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Just be yourself, in this company you are appreciated for your individuality

Details

Level 2 Apprenticeship

Hospitality Management

Maidstone

March 2024

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