Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Carry out tasks like hiring practises and personnel planning. I also oversee the seamless transition of personnel. I organise orientations where I describe the company's policies and procedures. Every day, I oversee the performance review procedure, monitor output, offer feedback, and identify issues and opportunities for employee development and the whole company at large.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • To keep the hotel running smoothly, I have been able to interact with each section and successfully manage my employees. My ability to communicate and delegate tasks has also increased. I have had to put my multitasking skills to the test, but have become better at it and discovered how to function successfully in a variety of time-sensitive situations.

    9/10

  • 3. To what extent do you enjoy your programme?
  • My programme gives me the opportunity to use my imagination to come up with ideas that will progress our hotel and make it possible for us to compete with other hotels. I enjoy this hobby since it helps me grow and learn at the same time. This programme and my desire have made it feasible for me to have an interesting experience like this.

    9/10

  • 4. How well organised/structured is your programme?
  • The program's structure is divided into sequentially ordered modules to ensure uninterrupted delivery of the training and achievement of the intended goal. The curriculum, which includes classes on interpersonal interactions, team management, and customer service communication, is an essential part of developing the important skills related to human resource management.

    10/10

  • 5. How much support do you receive from your employer?
  • The employer has provided the essential resources, such as stationery, an adequate number of qualified personnel, and modern equipment that has reduced waste and slowed output. The hotel also provides training opportunities for us to advance in management and other skill sets. The hotel also honours its employees for their accomplishments.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • The training company provides the resources needed to obtain certificates. One can hone their talents using these tools, which can include training sessions and seminars. In order to discuss extra skills that are necessary to be the best in our profession, I have furthermore maintained continual contact with the training provider. The training provider has also been understanding and open to my opinions.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I have been able to address real problems with performance evaluation and workload measurement by using my practical management, problem-solving, and work-dividend skills. Additionally, I have had experience leading teams and organising events where employees could voice their opinions and we could work together to create consensus on a number of important subjects.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • As part of exchange programmes and seminars, we host qualified professionals who give lectures about management and other disciplines inside the hotel. This is a step towards helping the personnel become more knowledgeable and develop personally. Additionally, we take part in community projects like tree planting and school lunch programmes as volunteers.

    10/10

  • 9a. Would you recommend The Alma Lodge Hotel Stockport to a friend?
  • Yes


  • 9b. Why?
  • The hotel is a great place to work, as the name suggests. The Hotel offers additional initiatives that provide every employee the chance to grow and develop on their own. I have the utmost confidence in the management of the Hotels, so I give them my highest recommendation. The environment at the  Hotels is also productive.


  • 10. What tips or advice would you give to others applying to The Alma Lodge Hotel Stockport?
  • I would suggest getting ready for work, keeping an open mind, and being receptive to new ideas to anyone who is applying and enthusiastic about working for the  Hotel. It is crucial to identify your speciality and highlight your strongest aspects. You must be able to learn new things quickly and correctly apply what you have learnt.


Details

Level 3 Apprenticeship

Business Operations

London

June 2023


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