Customer Experience Leader Review

by McDonald's

Best Apprenticeship Employer

Rating

7.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I help customers fulfill their ever need and request.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have gained confidence and learnt to speak to many others

    9/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy the apprenticeship greatly as i get to learn so much new stuff and meet others

    8/10
  • 4. How well organised/structured is your programme?

    • It is well organised as i get my work done as well as learn a ton of new skills

    7/10
  • 5. How much support do you receive from your employer?

    • I receive all support necessary and it helps alot

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I receive so much support and quick help if i am stuck on anything

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It helps me be able to learn how to communicate with others, be more helpful and provide healthy customer service

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not that i know of

    5/10
  • 9a. Would you recommend McDonald's to a friend?

    • Yes

  • 9b. Why?

    • Because they are very helpful and will help you be a better person, become more comfortable and confident around people

  • 10. What tips or advice would you give to others applying to McDonald's?

    • I would recommend to be welcoming to everyone and try to stay positive even if it gets busy

Details

Level 2 Apprenticeship

Hospitality Management

Eltham

May 2023

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