Team leader Review

by Whitbread

Best Apprenticeship Employer

Rating

7.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Opening/closing the business Dealing with customer complaints Cash handling Banking Leading a team Training a team/team member Supporting the team where needed Booking guests tables Lines and cellar management Stock control Delivery excellent food quality Rewarding the team

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • How to delegate better instead of doing everything myself, how to be a better manager

    8/10
  • 3. To what extent do you enjoy your programme?

    • I've enjoyed the apprenticeship, however I feel like I've been messed around at the end

    7/10
  • 4. How well organised/structured is your programme?

    • It's all online so you can see exactly what you need to do

    10/10
  • 5. How much support do you receive from your employer?

    • We've had alot of changes amongst the team so it's been hard to find the time

    5/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Andrew is brilliant and supported me all the way

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel like it will enhance me to progress

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • None at the moment

    2/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • Great pay and great teams to work with.

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Understand that the hospitality industry is at full force and at demand. Expect to work long shifts but be rewarded for your hard work

Details

Level 3 Apprenticeship

Hospitality Management

Burnley

May 2023

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