Apprentice customer service engineer Review

by Siemens Healthineers

Best Apprenticeship Employer

Rating

9.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Drive to the site in the company van and then meet up with the engineer we are helping and help do the jobs that are required.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt new skills in many ways. One of the best skills I have learnt is actually how to communicate with customers and how to keep them up to date with the work and keep them happy.

10/10

3. To what extent do you enjoy your programme?

I enjoy the programme a lot as it is a massive help with my knowledge of what I am going to be doing in the job.

10/10

4. How well organised/structured is your programme?

Very well.

10/10

5. How much support do you receive from your employer?

We receive a lot of support from the employer and if we ever have any questions there is always someone to get in touch with.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

The training provider is a massive help and supports us a lot with the work they are giving us to complete.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel the qualification has not so much to do with the work I am doing but I see why we do it as it gives us an insight to the world of engineering.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are a few extra curricular activities that the company carry out over the year such as meeting up with other engineers at forums and going out for a meal with them etc.

8/10

9a. Would you recommend Siemens Healthineers to a friend?

Yes

9b. Why?

The company is a great company with a big name who many people would want to work for. Also, they are a very supportive company and it comes with many great benefits.

10. What tips or advice would you give to others applying to Siemens Healthineers?

Just go for it and have confidence in yourself.