Shift manager Review

by McDonald's

Best Apprenticeship Employer

Rating

7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am a shift manager so I run shifts and work on the floor as we make and serve food to customers. I answer the phone read and send emails. Count money, order change. Train staff I've started to learn how to hire new people as well.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, I have learnt how to sort out a broken freezer and liaise with other companies to get temporary freezers in so we do not have to close the store. I have learnt about new products we are going to sell.

    7/10
  • 3. To what extent do you enjoy your programme?

    • I am enjoying thinking about diversity and what we do to make sure we have a diverse working for us. I like my coach, she is very helpful.

    6/10
  • 4. How well organised/structured is your programme?

    • It is very structured and there are step by step modules. I know where I am with the learning.

    7/10
  • 5. How much support do you receive from your employer?

    • My employer is very supportive, she makes sure I have the time to do my learning and learn new parts of the business.

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • They are very good in keeping in touch and making sure I have everything I need.

    7/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It gives me the confidence in my knowledge of the business and how I can help make more profit and train the new starters that come into the store.

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • There are some like football, charity events, work events and nights out. We have these so many times a year to boost morale.

    7/10
  • 9a. Would you recommend McDonald's to a friend?

    • Yes

  • 9b. Why?

    • It is a great place to work and has really good flexibility and you can learn a lot from the people that work there and the opportunities that are available.

  • 10. What tips or advice would you give to others applying to McDonald's?

    • Be honest and open about when you can work. Show your personality and never think you cannot do anything.

Details

Higher Level Apprenticeship

Hospitality Management

Peterborough

May 2023

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