Customer care assistant Review

by McDonald's

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Serving customers on till, greeting customers when they enter the restaurant, table service, check backs cleaning tables.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Learnt about added items to the food for thoughts.

    10/10
  • 3. To what extent do you enjoy your programme?

    • A lot, especially as my coach is very supportive.

    10/10
  • 4. How well organised/structured is your programme?

    • Very well organised.

    10/10
  • 5. How much support do you receive from your employer?

    • Not a lot.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • A lot of support.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It gives me a better understanding of my role.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Helped out with organising the food for scouts that did litter picking.

    10/10
  • 9a. Would you recommend McDonald's to a friend?

    • Yes

  • 9b. Why?

    • Good job, you can progress upwards.

  • 10. What tips or advice would you give to others applying to McDonald's?

    • Be yourself and understand the customers needs as if it were you in their place.

Details

Level 2 Apprenticeship

Hospitality Management

SN5

May 2023

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