Crew Member Review

by McDonald's

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • McDonald's is a fast food restaurant. I have to play separate role there. Sometimes I make food and sometimes I serve the food to our customers.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt how to work as a team, how to communicate with people and how to work under pressure. I have developed all these skills.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy it a lot because so many people work here and everyday we have to deal with different types of customers.

    10/10
  • 4. How well organised/structured is your programme?

    • It is very organised . There are different roles to play at a time. So our managers give us a role, we stay there and we know what we have to do.

    10/10
  • 5. How much support do you receive from your employer?

    • Whenever I face any trouble I just tell my crew trainer or manager. They always support me.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • There are some crew trainers, their role is to train crew members. When I was new here my trainer slowly taught me everything . If I made any mistakes, he never shouted at me . He always supported me.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Very well. Within 3 months I have learned everything. It will help me for my promotion.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Every year they arrange a football tournament. Currently, the tournament is running and we are in the quarter final.

    10/10
  • 9a. Would you recommend McDonald's to a friend?

    • Yes

  • 9b. Why?

    • Because it is a friendly environment, easy work, high salary.

  • 10. What tips or advice would you give to others applying to McDonald's?

    • It is a busy place so prepare for working under pressure.

Details

Level 3 Apprenticeship

Customer Service

Huddersfield

May 2023

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