Crew trainer Review

My day-to-day job involves serving customers on the tills and keeping your area clean and tidy. We also have to train crew members on various different stations, ensuring procedures and cleanliness and quality in the job they do are met. We have to work as a team.

No, I have not learned anything new over the recent months, but everything that I did learn has ongoing training and e-learning. Everybody is able to brush up on their current skills using the training facilities provided by the company and every year everyone has to complete new e-learning.

I used to enjoy it more at the beginning of my apprenticeship journey, however I feel that my apprenticeship has been stretched to make it unnecessarily as long as possible. It would be good if instead of a certain amount of months, that people can grind it and finish the programme early.

The programme is very organised and structured from the side of Aptem. On the other hand, from the point of view of my employer, they lack training. Nobody helps with the apprenticeship and managers are unaware of the work the employee does. On top of that, there is no support and no involvement from managers.

Like i said in the previous answer, I get zero support from my company and if anything they want me to be over and done with it now. None of the managers have had any training on how to support an apprentice and I do not think they signed up to be involved.

I get all the support from my training provider. She has been excellent and helpful throughout the programme. I could not fault her in the slightest and to be honest, I wish I could say the same about my managers support. I only have maths and the EPA left now luckily.

Nothing in my role has actually changed, but I have theoretically been trained on every procedure and policy. I have been encouraged by my training provider to use my new skills at work, but alas my work is blind to the fact I am doing an apprenticeship and I do the same work everyday.

There are events, but it is more a chance to win type of event, not a 100 percent chance you get to do these events and nobody feels encouraged to sign up or join. There really is not much available when it comes to social work-based events with the staff members.

No

I would not recommend it as a career, however it has a lot of flexibility if you want to pursue something in between such as another job or focusing on your studies. You can go to uni and come back and still have a job after months of not working.

If you apply, just know that it is not going to be the perfect job, you will make friends and have a laugh but people also get favoured over other people and get the better jobs. The breaks are extremely early and the stress can also be extreme. So be prepared if you apply.