Deputy Hotel Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am the deputy hotel manager who takes on the day to day running of the hotel in the absence of the hotel manager. I oversee the team on reception and housekeeping, dealing with any problems at site. Finance and NSF healthy and safety are also my job.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Learned leadership skills and how to deal with change. I am alot more confident on finance policies and I have developed more skills in ER polcies.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I do enjoy the programme and the interaction we have with our learner.

    10/10
  • 4. How well organised/structured is your programme?

    • My programme is very structed and we work through aptem which is alot easier to navigate. Meetings are always organised and we always know when we have them.

    10/10
  • 5. How much support do you receive from your employer?

    • My employer does support me, but lately we have gone through different hotel managers which is why I am a bit behind on my out of hours

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My training provider gives me all the support I need. I can email or phone her whenever I need help even if I have not got an appointment booked in.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I do feel like it helps me to preform more as I have taken some of the modules on board and it has actually helped me in some problems that have arisen at site.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No there isnt any

    10/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • I really love working for Whitbread and they are an employer who looks after their employees

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Always be yourself

Details

Higher Level Apprenticeship

Hospitality Management

Liverpool

March 2023

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