Digital UX Apprentice Review

by NatWest

Best Apprenticeship Employer

Rating

8.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Supporting colleagues and customers across the bank by delivering new content and making amendments to the chat bot based upon requests from stakeholders. Daily stand-ups take place to allocate tasks which can be minor to major projects.

10/10

2. Have you learnt any new skills or developed existing skills?

Learnt front-end development coding such as page sourcing, HTML and JSON. Developing stakeholder engagement and collaboration.

10/10

3. To what extent do you enjoy your programme?

Really enjoy the work at my 9-5 because I'm delivering work which helps our colleagues and customers, so I'm able to see the value of my work. However, the university aspect is not as enjoyable because of how it is structured by provider.

8/10

4. How well organised/structured is your programme?

The work at my 9-5 and university work do not align, as the university set assignments with fake scenarios that do not take place at work. In addition, trying to bring in work examples into assignments are not always favored by the lecturer.

7/10

5. How much support do you receive from your employer?

A significant amount of support is provided as managers on each level are interested in your well being and look for opportunities for you to develop as an employee.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Limited support as meetings with the training provider happen every few months and key information can be forgotten to mention during these meetings.

6/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

The qualification can provide knowledge and theories but real work experiences help more to develop employees so they can perform better in their roles.

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Multiple opportunities to do volunteering such as career talks or climate focused opportunities. There are teams that are organised by the early careers members who are graduates and apprentices.

8/10

9a. Would you recommend NatWest to a friend?

Yes

9b. Why?

A leading UK retail bank that champion potential who have strong values and ethics that people can align themselves to.

10. What tips or advice would you give to others applying to NatWest?

Research NatWest's Critical People Capabilities.