Duty Manager Review

by Iceland

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Stock management, deliveries and customer service

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Cashing/ Banking money Stock management. Customer service

    10/10
  • 3. To what extent do you enjoy your programme?

    • I've found the programme to be very beneficial towards my progression and job role.

    10/10
  • 4. How well organised/structured is your programme?

    • Very well structured, the work flow is well balanced.

    10/10
  • 5. How much support do you receive from your employer?

    • My line manager is available for advice if I need it.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I have regular meetings with my training provider and she is available for me to contact if I want her advice.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • The qualification has been very eye opening so far and has given me a wider view of the role and the industry as a whole.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • We have regular staff events.

    10/10
  • 9a. Would you recommend Iceland to a friend?

    • Yes

  • 9b. Why?

    • It's a rewarding job with good opportunities of progression.

  • 10. What tips or advice would you give to others applying to Iceland?

    • Work hard and always ask questions

Details

Level 2 Apprenticeship

Customer Service

Rochdale

March 2023

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