Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • 10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes I have. I am developing on what I already know to help me achieve more in store

    10/10

  • 3. To what extent do you enjoy your programme?
  • It's going really well

    9/10

  • 4. How well organised/structured is your programme?
  • It seems to be pretty structured with bits you have to complete each month and date by. So yes very helpful

    10/10

  • 5. How much support do you receive from your employer?
  • I receive alot of support and get help when I need

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I get lots of help always gets back to me if I have a problem. Do face to face meetings. Help me alot

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Alot. I feel more confident in my roll and to help others more. Its efficient to then being able to help managers and duty managers support them.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There arnt many. Once a year we have a conference. I will try to do a get together at mine or a night out but that's it

    7/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • Because I love working here


  • 10. What tips or advice would you give to others applying to Iceland?
  • If your not lazy and want to be constantly on the go and a challenging job then here you go. We work as a team and like a family.


Details

Level 2 Apprenticeship

Customer Service

Norwich, UK

March 2023


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