Rating

7.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Lots of different things, from managing staff, running a shop floor and a section. Making sure the shop floor standards are as good as they can be, all procedures are followed and all staff are busy at all times.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes definitely I’ve learnt so much. I’ve learnt how to manage at team, how to speak to people and how to run a shop. I’ve learnt off so many different people so many skills that I can use in my life not just work.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I’ve learnt a lot, Fiona has been great and brilliant with me and kept me going through it all.

    7/10

  • 4. How well organised/structured is your programme?
  • Very well. The learning can sometimes be a bit heavy but in all it’s very well organised and structured.

    6/10

  • 5. How much support do you receive from your employer?
  • Yes lots. My manager and other senior members of staff are helping me and guiding me and giving me advice on a daily basis to help me get through this.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Lord and lots. My trainer is always helping me and checking up on me. They have helped me a lot and got me through the majority of the course.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I really do think that this qualification will help me a lot. Not only is it a great qualification to have but also I’ve learnt so much that can help me in my job going forward.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes sometimes. We sometimes have staff nights out and annual Christmas parties. However I wish we had more things to get involved if outside of work.

    5/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • It’s a good company to work for that is nice and relaxed. The work environment is good and friendly and the benefits are good as well!


  • 10. What tips or advice would you give to others applying to Iceland?
  • Be confident, want to learn and progress in the job, and also work hard!


Details

Higher Level Apprenticeship

Customer Service

Preston

March 2023


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