Rating

9.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Manage store standards, kpi's and people in order to produce a successful store.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I have developed my retail knowledge and developed my people management skills.

    10/10

  • 3. To what extent do you enjoy your programme?
  • It was really beneficial for me but it was due to the guidance and contact I had with my lifetime team member who helped my progress and made it enjoyable.

    10/10

  • 4. How well organised/structured is your programme?
  • If I didn't have the lifetime team member I had, I think I would have really struggled balancing life, running a store and doing my apprenticeship but she was always there and always supportive.

    10/10

  • 5. How much support do you receive from your employer?
  • My employer was there if I needed them and I got to spend some time working on my assignments with my mentor.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I can't complain with how much support I had from my training provider, my lifetime team member was excellent.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It opens your eyes to stuff you never would have thought about before.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • N/A

    5/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • Because it's not owned by a multitude of shareholders, it feels more personal and people can connect with the higher ups.


  • 10. What tips or advice would you give to others applying to Iceland?
  • N/A


Details

Higher Level Apprenticeship

Customer Service

Whitby, North Yorkshire

March 2023


View More Reviews
Recruiting? See how we can help you