Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role is a store assistant and that involves speaking with customer and handling stock

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learned about British values and I have how to work more safely in the shop floor with plastic and cardboard

    10/10

  • 3. To what extent do you enjoy your programme?
  • I do enjoy as has taught me slot of new skills and information that helps me in my job but some parts are quite hard

    9/10

  • 4. How well organised/structured is your programme?
  • I think the programme is structured good and I think the new off the job training sheet is much more helpful

    10/10

  • 5. How much support do you receive from your employer?
  • I have received good support from my employer willing to help at most opportunities he gets

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My Training Provider has given me a lot of support during my course and also there if I need any help

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I think it has help me have better understanding of some aspects of the job I.e environmental issues

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • We have some social events like going bowling or having a meal

    9/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • Iceland is nice place place to work as the people are very friendly and caring and always willing to help you


  • 10. What tips or advice would you give to others applying to Iceland?
  • The tips I would give them are to be inclusive and don’t take things to seriously and be effiecent with how you work


Details

Level 2 Apprenticeship

Customer Service

Southampton

March 2023


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