Customer care Review

by McDonald's

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Cleaning kiosks , handling food , creating feel good moments for customers , dealing with complaints

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Being able to adapt well to all different kinds of customers and also being able to deal with more then one thing at once

    10/10
  • 3. To what extent do you enjoy your programme?

    • Verry

    10/10
  • 4. How well organised/structured is your programme?

    • 10/10

    10/10
  • 5. How much support do you receive from your employer?

    • A lot

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Great they’re always about to help if needed

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel like it has bettered me in a lot of ways

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    10/10
  • 9a. Would you recommend McDonald's to a friend?

    • Yes

  • 9b. Why?

    • A great place to work with a lot of different opertunitys

  • 10. What tips or advice would you give to others applying to McDonald's?

    • Be yourself

Details

Level 2 Apprenticeship

Hospitality Management

Rotherham

February 2023

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