Retail assistant Review

by Iceland

Best Apprenticeship Employer

Rating

8.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I'm a trade duty manager, and in my day to day work I help customers, work deliveries, handle cashing up and manage staff when no senior staff are working.

9/10

2. Have you learnt any new skills or developed existing skills?

Handling money, further customer service skills

8/10

3. To what extent do you enjoy your programme?

I do enjoy the meetings

9/10

4. How well organised/structured is your programme?

At the start, unfortunately my first tutor wasn't working alongside me and now has left. However I am back on track with my new one.

8/10

5. How much support do you receive from your employer?

Full support whenever I ask for it

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

Full support and extra time if needed

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Helps me to develop my customer service skills

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

8/10

9a. Would you recommend Iceland to a friend?

Yes

9b. Why?

Great opportunity to evole higher in the business

10. What tips or advice would you give to others applying to Iceland?

Be yourself