Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Day to day varies greatly. It is a mixture of communicating with clients and end users (via email or phone conversation), uploading data into production, transfering files across systems, writing reports, monitoring incidents and onboarding and offboarding people onto the service/project. My role is more like incident management so there can be days when it is absolutely hectic and days where it is nice and relaxed.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I came into my role with no technival knowledge. I have learnt everything from excel macros to python. I have found a good indicator of when you know what you're talking about is when you are having a discussion with a collegue and the entire thing is in acronyms...and you understand them.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I have realy enjoyed it. The apprenticeship work can get a bit stressful because there is a lot to do. It is worth it but there will be days here and there where your project work os full on and you have to find extra time to do your apprenticeship work. The work side of things are fun and rewarding. I particularly enjoy working with my collegues and having a laugh in the office.

    9/10

  • 4. How well organised/structured is your programme?
  • It is very well structured. It is clear from day 1 what the expectations are and you are constantly in contact with your foundation manager to make sure you are on track. If you do get off track it is noticed straight away and you are given extra help to get back where you need to be

    10/10

  • 5. How much support do you receive from your employer?
  • I have meetings with my foundation manager every month to go over where I am in my apprenticeship and what I need to focus on next. I also have monthly meetings with my line manager to make sure I am enjoying my role and don't need any extra support.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My training provider is my company so I get extremely good support. They genuinely want to see you succeed rather than push you to get the qualification and forget about you. From the start you can clearly see what you need to do when to succeed. The clarity of expectations really helps.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It has given me the foundation for my knowledge developed whilst working. There are days where apprentices come together to learn about specific topics we need to cover. The knowledge you gain from these sessions are actually used in your day to day role rather than being theoretical and something you never use.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are plenty of communities that host events that are educational and social. Particularly in London, where most Junior Management Consultants work, there are lots of during and after work events. Peple in general are also very sociable and like to go for drinks after work. My favourite events are the free tea and biscuits/cakes days.

    8/10

  • 9a. Would you recommend IBM to a friend?
  • Yes


  • 9b. Why?
  • It is a really nice place to work. I think people grow up thinking that an office job is what they have to do provide for their future family but in reality it is a really enjoyable thing to do. You will be suprised how quickly you pick up processes and jargon.


  • 10. What tips or advice would you give to others applying to IBM?
  • Everyone says be yourself but that is what they are looking for. They want people who are willing to learn and devlope themselves. I had no techincal knowledge before joining. My A-levels were philosophy, sociology and history but they offered me the job because I am willing to learn. Now I am a Technical Specialist


Details

Higher Level Apprenticeship

Information Technology

Hursley

February 2023


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