Team Manager at Lloyds Banking Group

Start Date:
2015
Location:
Liverpool North West
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Salary:
£26,800 annually
Review Date:
April 2015

Connect with Lloyds Banking Group

Review Score

8.7/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

9/10

I am a Team Manager in a contact centre and my role involves running a team of 8 consultants ... I manage, coach and support them in their day to day role on the phone ... I manage their timekeeping attendance and compliance.

2. Have you learnt any new skills or developed existing skills?

9/10

Not as yet.

3. To what extent do you enjoy your programme?

9/10

So far I am enjoying the prgramme very much.

4. How valued do you feel by Lloyds Banking Group?

9/10

Very.

5. How well organised/structured is your programme?

9/10

Very.

6a. How much support do you receive from your training provider?

9/10

I feel very supported.

6b. How much support do you receive from your employer?

9/10

Very.

7. How well does your salary/package meet your costs?

6/10

I feel my salary should be higher due to the workload.

8. Are there many opportunities outside of work?

9/10

Charity

9. Would you recommend Lloyds Banking Group to a friend?

Yes

9b. Why?

10. What tips or advice would you give to others applying to Lloyds Banking Group?

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