customer advisor at Lloyds Banking Group

Start Date:
2014
Location:
leigh
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
Salary:
£14,000 annually
Review Date:
20th April 2015

Connect with Lloyds Banking Group

Review Score

2.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

4/10

Customer advisor, dealing wiht customers on a daily basis dealing with querys and completeing transactions for them

2. Have you learnt any new skills or developed existing skills?

2/10

devleoped existing skills on my customer service

3. To what extent do you enjoy your programme?

2/10

i feel like its been alot of pressure and not very good communication

4. How valued do you feel by Lloyds Banking Group?

3/10

very

5. How well organised/structured is your programme?

1/10

not much communication, had a change in assesor

6a. How much support do you receive from your training provider?

1/10

not very much

6b. How much support do you receive from your employer?

2/10

more than what i do from the apprenticeship team

7. How well does your salary/package meet your costs?

1/10

its ok as i still live with parents if i wanted to move on my own i dont think it would cover

8. Are there many opportunities outside of work?

3/10

yes

9a. Would you recommend Lloyds Banking Group to a friend? *

Yes

9b. Why? *

its a good company to work for and has alot of benifits for colleagues

10. What tips or advice would you give to others applying to Lloyds Banking Group? *

good customer facing, enthuisastic, can do attitude

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