customer advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

2.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Customer advisor, dealing wiht customers on a daily basis dealing with querys and completeing transactions for them

    4/10
  • 2. Have you learnt any new skills or developed existing skills?

    • devleoped existing skills on my customer service

    2/10
  • 3. To what extent do you enjoy your programme?

    • i feel like its been alot of pressure and not very good communication

    2/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • very

    3/10
  • 5. How well organised/structured is your programme?

    • not much communication, had a change in assesor

    1/10
  • 6a. How much support do you receive from your training provider?

    • not very much

    1/10
  • 6b. How much support do you receive from your employer?

    • more than what i do from the apprenticeship team

    2/10
  • 7. How well does your salary/package meet your costs?

    • its ok as i still live with parents if i wanted to move on my own i dont think it would cover

    1/10
  • 8. Are there many opportunities outside of work?

    • yes

    3/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • its a good company to work for and has alot of benifits for colleagues

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • good customer facing, enthuisastic, can do attitude

Details

Level 2 Apprenticeship

Finance

North West

April 2015

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