Rating

8.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • answering calls to customer and helping them with there everyday banking.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • yes i have developed better people skills i have learned about the bank as a business and how they run.

    8/10

  • 3. To what extent do you enjoy your programme?
  • i enjoy the challenge

    8/10

  • 4. How well organised/structured is your programme?
  • it is very well organized.

    10/10

  • 5. How much support do you receive from your employer?
  • any support that i require form my employer.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • if i require any support from my training provider they always try and help.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • it has given me a better understanding of the policy's and procedures.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • there are extra activities that i could be involved in.

    6/10

  • 9a. Would you recommend NatWest to a friend?
  • Yes


  • 9b. Why?
  • the knowledge that i now know about the bank and the amount of different quierys that we handle on a daily basis.


  • 10. What tips or advice would you give to others applying to NatWest?
  • be confidant and dont let the customer get to you they are angry at the bank in general not that specific agent.


Details

Higher Level Apprenticeship

Finance

Greenock

May 2022


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