customer service Review

by NatWest

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • 10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • i have developed my ability to multitask and my computer skills during my time in this role.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoy having the opportunity to achieve the qualifications I didn't get in school

    10/10
  • 4. How well organised/structured is your programme?

    • it is very well organized. I came into the business through a charity called ltsb they prepared us for the role and give us support and guidance during our time here. BPP gives us a lot of support when it comes to assignments not to mention how helpful [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] is.

    10/10
  • 5. How much support do you receive from your employer?

    • we get regular feed back and support as well as a free counselling service for all employees

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • we get calls every two weeks where we can ask questions as well as the ability to email and phone [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] at anytime. we also get plenty of time off the phone during the week to complete.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • it gives me the confidence I need to do my role

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • we have work nights in now since restrictions are starting to ease where we do quizzes and things

    10/10
  • 9a. Would you recommend NatWest to a friend?

    • Yes

  • 9b. Why?

    • it is a great opportunity for all ages

  • 10. What tips or advice would you give to others applying to NatWest?

    • you can do anything you put your mind to

Details

Level 3 Apprenticeship

Finance

Greenock

May 2022

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