General Manager Review

by Marston's

Best Apprenticeship Employer

Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • General Manager of a pub; ensuring guests receive great customer service and good quality food, health and safety compliance, stock takes, social media marketing, recruitment and team development ect

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Developed my leadership style and understood how to alternate my techniques to fit with different employees based on their experience of completing tasks and soft skills.

    10/10
  • 3. To what extent do you enjoy your programme?

    • The programme is really helpful in helping me understand how I can be a better manager and develop my own soft skills.

    9/10
  • 4. How well organised/structured is your programme?

    • Dates provided ahead of time for calls with flexibility around working shifts. I always know what I need to have completed in time.

    10/10
  • 5. How much support do you receive from your employer?

    • Line manager really values this experience I am gaining and provides support himself as well as with networking opportunities.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Great conversations that help me think outside of the box and to understand differing perspectives than my own.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Soft skills are invaluable in my current job role, this course is also helping me understanding my next career steps.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not that I am aware of currently, however, the team are friendly and provide support when I require it.

    6/10
  • 9a. Would you recommend Marston's to a friend?

    • Yes

  • 9b. Why?

    • Great place to work that provides support where required and allows you to be creative in running a business without stifling ideas.

  • 10. What tips or advice would you give to others applying to Marston's?

    • Be yourself - whilst Marston's value experience, they also appreciate character and personality.

Details

Higher Level Apprenticeship

Hospitality Management

Leicester

March 2022

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