Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role as an apprentice at Superdrug is completing daily tasks for the store and also learning complex tasks that management employees complete. These can include date code tasks, damages and cashing up at the end of the day,

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt new skills since starting with Superdrug not only personal things like my confidence have really progressed- I now love meeting new people and making rapports with customers. But I have also learnt life long skills that will carry me through my future aspirations.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy my programme to the extent that it doesn’t feel like work! I look forward to learning new things each day and the way am I taught isn’t stressful, that’s why I always want to learn new things because it’s enjoyable and interesting,

    10/10

  • 4. How well organised/structured is your programme?
  • My programme is very structured, when I first started I made a plan of what workbooks I wanted to complete in which month. I also made targets to start certain training tasks at certain points so I was on track for my end assessment.

    10/10

  • 5. How much support do you receive from your employer?
  • I receive i large amount of support but only from my employer but also my employees, I feel that I am valued and I can talk to anyone about anything I am worrying about.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I mostly receive support from my assessor as we have monthly reviews about my progress and we discuss areas I’m not as confident with at look at ways to improve this.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • My qualification helps me to perform better at my role because it covers training and tasks that I need to complete, so this helps me improve my knowledge and skill in the industry.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Activities that we get involved in at work are more online based, do this may be to make a tiktok under a certain theme and that will be judged amongst other stores In our region.

    10/10

  • 9a. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • Because you learn life long skills, become apart if a high spirited team and become so much more confident!


  • 10. What tips or advice would you give to others applying to Superdrug?
  • Don’t think that Superdrug is just to stand there and look pretty, it’s hard work there’s lots of things to do everyday but that’s why I like it I like getting loads of things done and feeling productive.


Details

Level 2 Apprenticeship

Customer Service

Beverley, East Riding of Yorkshire

March 2022


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