Retail frontline Review

by Iceland

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

To serve customers, help customers with enquiries about products or a service we offer. To maintain high stock standards, making sure that products are correctly rotated and have a price ticket for customers to see. Working along side management to make sure that all tasks are completed as expected to be.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes I have learnt numerous things thorough out my corse that I can adapt into my day to day work routine. Team work, Environmental issues, how to deal with store complaints and issues that may come up. And working on my maths skills also improving my handwriting through out the course.

10/10

3. To what extent do you enjoy your programme?

10/10

4. How well organised/structured is your programme?

Very, [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] is very helpful and approachable for any issues and struggles I have had throughout and has pushed me to improve where needed

10/10

5. How much support do you receive from your employer?

Much, difficult at times with staff shortages but they’ve always found the time to help and support me when I have required it.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Again [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] has been fantastic! Great teacher and help with countless things throughout my apprenticeship, wouldn’t of completed without her help and guidance!

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Helps me bring new things and skills into my day to day retail life, using what I’ve learnt to help customers and colleagues the way we work and the way the shop with us.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We occasionally have team bonding nights, and have a couple of meals a year out together:)

10/10

9a. Would you recommend Iceland to a friend?

Yes

9b. Why?

Great company and great people with amazing customers and products to get behind:)! Very very enjoyable

10. What tips or advice would you give to others applying to Iceland?

Do it, you won’t regret it