FRONT OF HOUSE Review

Customer service, serving customers, upselling products, preparing dining areas and clearing down. Supporting the team

Yes, I was new to the role. I have e-learning, new skill from my apprenticeship, and on going training

Yes so far its been enjoyable, I am learning new skills and learning how to work with our team. Marston's are very supportive and provide a company vision

I use the portal to support my learning , my trainer is very supportive and ensures I understand each task. I feel very organised and all of my on the job training is supported

I get support from my Manager, he always goes up and above to support my training and development . When my learning coach gives me tasks to complete my mentor always sits down with me and goes through all training needs

Very supported, I always go away with confidence knowing where I am on programme

Its given me a better understanding of customer needs, brand standards, Marston's vision and values

No- we never get asked

Yes

Its a good company but could improve on some areas

Onboarding, ask questions about future progression, additional support on the job.