Rating

8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • All sorts of things! Online picking, stock handling, managing staff, delegating tasks to staff members, running a shop floor, cashing up.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes loads! Learning how to manage people, learning how to communicate with people

    8/10

  • 3. To what extent do you enjoy your programme?
  • I love it!

    8/10

  • 4. How well organised/structured is your programme?
  • Very well, once I’ve got used to it, it’s great to use and navigate around.

    8/10

  • 5. How much support do you receive from your employer?
  • Lots. My manager is a brilliant help.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Lots. They are so helpful and have always helped me.

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It’s helped my learn lots of skills to help me

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No but I think there should be!

    4/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • It’s a brilliant place to work and has so many positives to me


  • 10. What tips or advice would you give to others applying to Iceland?
  • Work hard and you will progress!


Details

Level 3 Apprenticeship

Customer Service

Preston

February 2022


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