Retail Assistant Review

by Iceland

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role is to provide excellent customer service

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I’ve learnt about stock control, how to minimise waste.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoyed the programme. It was fun and I got a lot out of it.

    10/10
  • 4. How well organised/structured is your programme?

    • It was very organised.

    10/10
  • 5. How much support do you receive from your employer?

    • He would always make sure that he gave me support. I had calls every month and Even if I wanted to email him he would help as well.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • All the time.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It made me think more about what I’m doing on a day to day basis. It’s givin me better knowledge in my role.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yeah there is. Due to what is going with the world it’s been stopped for the minute.

    10/10
  • 9a. Would you recommend Iceland to a friend?

    • Yes

  • 9b. Why?

    • Great team work and gives you understanding on how to work with a team and how to work hard.

  • 10. What tips or advice would you give to others applying to Iceland?

    • To be yourself!

Details

Level 2 Apprenticeship

Customer Service

Tonbridge

February 2022

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