DUTY MANAGER Review

by Iceland

Best Apprenticeship Employer

Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role involves being a duty manager, organising and delivering a plan to execute on a day to day basis which involves stock handling. At the end of the shift performing cash administration whilst meeting store requirements at all times

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt how to work effectively as part of a team to complete tasks, specifically my communication skills have vastly improved where I feel comfortable to speak anyone regarding any subject, whereas in the past, I would have to struggled to do this

9/10

3. To what extent do you enjoy your programme?

Programme is very good, as I have had multiple instructors, I would say they have been very helpful and provided me with the best support possible to complete tasks.

9/10

4. How well organised/structured is your programme?

Is very well organised, instructor is very helpful and knowledgeable which is very important when we have discussions each module.

10/10

5. How much support do you receive from your employer?

Whenever I have required support, Iceland and in particular the store manager and supervisor have been very cooperative to ensure everything runs smoothly

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

The support has been good, and which is why I am almost at the end phase of the module.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I have gathered different information from each module which I am able to successfully use at work, for example when module explains the importance of building rapport with the customer, and I always aim to do so in order to deliver the best possible service.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

N/a

9/10

9a. Would you recommend Iceland to a friend?

Yes

9b. Why?

My workplace is a close knit unit, with no egos just people who want to get the job done which is why I would recommend a friend to join the company and the salary is fairly good as well.

10. What tips or advice would you give to others applying to Iceland?

When you work for a company like iceland, you must believe In the company ethos and always be aware of how your actions can potentially impact company reputation in both a positive and negative manner