Sales assistant Review

by Iceland

Best Apprenticeship Employer

Rating

9.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Taking in store deliveries, getting online and in-store deliveries ready and setting up the drivers runs and getting them out on time. Managing the vans ensuring all problems are fixed in a timely manner.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes I have improved my time-management skills and my communication skills especially body language. I have learnt a lot of new management skills. I have learnt a lot about the technology and the inventory/order process within Iceland.

10/10

3. To what extent do you enjoy your programme?

I enjoy my apprenticeship because I think my programme helps me think out of the box when it comes to retail. This gets my quite curious wanting to learn more about certain aspects in retail.

9/10

4. How well organised/structured is your programme?

I think my programme is very organised/well structured as in the order of the topics they fall in line with each other.

10/10

5. How much support do you receive from your employer?

If I’m ever struggling with my programme I know that my manager and senior supervisor are both there to help. They have both helped me on a few occasions throughout my programme already.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

He generally leaves me on my own to complete the module, but if it gets to our next meeting and there were bits I struggled with he will talk me through what I’ve put and he will give me advice and help me think outside the box using questions

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I think my programme majorly improves how I perform at work as it makes me think about sales and customer service more, ensuring that the customer is always happy.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No, other than our work conference that happens once a year which is basically a party for everyone that works in Iceland to go to and meet each other

10/10

9a. Would you recommend Iceland to a friend?

Yes

9b. Why?

It’s a good company to work for, we are quite a team

10. What tips or advice would you give to others applying to Iceland?

Be honest, and think about the customer