Operations analyst Review

My role involves to solve different incidents that are received in the EGOC sector of Experian. the incidents are to do with any problems that Experian have, internal and external users have. The incidents are on a severity based on a P1 very high to P4 not very high scale.

Yes i have learnt many new skills whilst I have been working at Experian. I have only been working here 3-4 months so there is still room to learn a lot more skills, but for the time I've been here I've definitely learnt a vast amount of skills. These skills include, using different software, programs, solving incidents and etc.

I enjoy my program a lot, this is mainly because i am working for a good company and I'm in a team who are very helpful. Also, I'm learning new things which makes me enjoy my role even more, because I love to learn new skills, as they can always help me in life.

My program is structured very well, I have 4 days where I am learning on the job and then 1 day a week where I am learning off the job, doing my apprenticeship training. I also have live events with my apprenticeship provider, which are virtual classroom, which allows me to learn a lot of new things.

I receive a great amount of support from my employer. Working for such a big company, the support I receive is amazing, as I always feel like I'm apart of something and not left out, which can be a big problem working for big companies, but Experian are very good at avoiding that scenario.

I receive a lot of support from my training provider. Whenever i am stuck on a piece of work, they training provider is always there to help, and they explain what to do. This is really helpful, as it saves me a lot of time, and allows me to learn new things.

The qualification through my training provider helps me to perform a lot better in my role, as the qualification helps me to learn new things, which are beneficial to the role. I can then use that knowledge from the qualification in my everyday role, to help me be quicker and more efficient.

There are many extra curricular activities I get involved with at work. The main ones include, social events with the other apprentices and graduates. Also i get involved in different virtual quizzes that happen every now and then, which is a great way to have a break from work every once in a while.

Yes

I would recommend Experian to a friend, because it is a very good company to work for. This is because when I started working here, I experienced such a good welcoming and induction. Everyone was very professional and everything is very organised. Also the job role itself is amazing as I'm learning a lot of new things.

Some tips and advice i would give to others applying to Experian, is to be confident and not to overthink anything. I would also advice to make sure to do research about the company before you apply, so you know what they do and what they're about, so you a prepared for any questions.