Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • At the time i was a Customer Consultant, meaning my duties included transacting on customers accounts, taking in queries on customer accounts and providing answers in a timely fashion. to do this i would use a number of different resources ranging from other branch staff to the colleague helplines provided.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I developed my Math and English skills which came as a real help to me, it also allowed me time to confirm my understanding around a few areas with my training assesor.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I found the way the programme was structured meant it was easy to blend with other things and really enjoyed myself!

    9/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • I feel very valued at Lloyd's as although changes are slow they always take in to account the colleagues side of things

    9/10

  • 5. How well organised/structured is your programme?
  • Very well, the only point i would say needds improvement is co-operation from line mangers

    8/10

  • 6a. How much support do you receive from your training provider?
  • My Trainer assesor was definatley the best aspect to the course Phil Cather was my trainer and i am still chuffed to this day with the attentiveness he gave me and support

    10/10

  • 6b. How much support do you receive from your employer?
  • not as much as i feel there should have been. HR were great to get things started but as i have mentioned the atmosphere in the branch didn't help towards getting the course completed.

    8/10

  • 7. How well does your salary/package meet your costs?
  • i had no costs...

    10/10

  • 8. Are there many opportunities outside of work?
  • The halfway house event was brilliant and im sure it will stick with me for years to come, asides from this there was not a great deal of other opportunities.

    8/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • The career prospects are good and i find the path to succeed is made clear to you from day 1


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • Be honest and genuine at the face to face interview, this helps to ensure you are right for the job and don't get placed in an area that doesnt suit you


Details

Level 2 Apprenticeship

Finance

South East

March 2015


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