Rating

8.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My told includes things such as; Stock management Delivery handling (Grocery, Frozen and Chilled) Temperature control Managing my team Opening and locking up the store Supporting staff where needed Cash handling Till operator Customer experience Delivered Sales - Online Picking Managing Shop floor changeovers

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have and still am learning new skills everyday, the apprenticeship is helping me focus on the right things within my job role, helping me have a wider understanding on what the role is.

    9/10

  • 3. To what extent do you enjoy your programme?
  • 9/10

  • 4. How well organised/structured is your programme?
  • 9/10

  • 5. How much support do you receive from your employer?
  • 9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • 9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • 9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • 8/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • It gives people a chance at progression Friendly and professional place to work It’s a flexible workplace to help with a work life balance


  • 10. What tips or advice would you give to others applying to Iceland?
  • Have a goal to work toward


Details

Level 3 Apprenticeship

Customer Service

Spennymoor

April 2021


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