Duty manager Review

by Iceland

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a duty manager and this means I run the shop most nights normally leading my own section and watching over the others whilst dealing with any complaints or issues if they arise.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt loads of new skills and there’s always room for development.

10/10

3. To what extent do you enjoy your programme?

I like it very much it mater ayes me to improve and is helping me build my confidence in the work place.

10/10

4. How well organised/structured is your programme?

I think it’s quite organised I get given a certain time to complete the course work and I don’t feel this it to much or too little.

10/10

5. How much support do you receive from your employer?

I feel I receive quite abit of support form my emails lower .

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training provider is very supportive when talking about my progression and course work probably abit more than the employer.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

The qualification provided by the trainer is very useful in my every day role again it helps me with my confidence as well as my knowledge on how to handle situations.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We have a social fund which goes towards social events but at the minute we aren’t having any for COVID-19.

10/10

9a. Would you recommend Iceland to a friend?

Yes

9b. Why?

Good pay and good company to work for if your aiming for the top.

10. What tips or advice would you give to others applying to Iceland?

Be a hard worker and try and fit in because iceland is like a big family at least it is in the two shops I have worked in.