claims adviser Review

by Direct Line

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

i assist customers with any issues that occur with their motor claims

9/10

2. Have you learnt any new skills or developed existing skills?

ive been able to develop my proving solving and social skills. ive learned how to take complete ownership

9/10

3. To what extent do you enjoy your programme?

i enjoyed the programme a great amount

9/10

4. How well organised/structured is your programme?

the programme is very structured, your always made aware of whats happening and kept up to date

9/10

5. How much support do you receive from your employer?

the employer supports you any way they can and look to help in any situations

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

the training provider was great for support as they would keep checking in to ensure you were up to date on the work but also ensuring it is done to a high standard

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

it helped by giving a wide range of insurance knowledge to enable me to help our customers with any issues they may have

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

the organisation has a wide range of different extra curricular to help

9/10

9a. Would you recommend Direct Line to a friend?

Yes

9b. Why?

its a great place to work

10. What tips or advice would you give to others applying to Direct Line?